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Accor Preferred by HERA

Accor Preferred by HERA provides privileged access to Accor's vast global portfolio of luxury and lifestyle hotels, including Raffles, Fairmont, Sofitel, and Orient Express. The programme unlocks exclusive benefits for guests who choose to book through a participating preferred advisor.

Privileges

Your Exclusive Benefits

Daily Breakfast for Two

Complimentary full breakfast for two guests, served daily.

$100 Property Credit

USD $100 flexible credit applicable towards dining, spa, or on-property expenses, per stay.

VIP Welcome

A personalised VIP welcome experience upon arrival.

Early Check-In & Late Check-Out

Priority early check-in and late check-out, subject to availability.

Room Upgrade

One category room upgrade at check-in, subject to availability.

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Within the Collection

Accor Preferred by HERA properties.

Cernay-la-ville, France

Abbaye Des Vaux de Cernay

Surrounded by 185 wooded acres and steeped in French history, Abbaye des Vaux-de-Cernay is the chosen country escape for Paris’s well-heeled set. This medieval Cistercian abbey and former Rothschild estate now welcomes guests with 145 unique, antique-filled rooms and six distinctive dining experiences. Take a boat out on the lake, cycle around the parkland, join a masterclass, and watch movies in the private cinema. An impressive wellness spa, housed in the old stud farm, offers sound baths and aerial yoga.

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Cape Town, South Africa

Cape Grace, A Fairmont Managed Hotel

Cape Grace continues to earn global recognition as one of the finest luxury hotels in Cape Town and beyond. Most notably, the hotel was awarded Two Michelin Keys in 2025, a prestigious distinction celebrating exceptional hospitality, design and guest experience. The hotel continues to earn global acclaim from Travel + Leisure, Condé Nast Traveller (UK & US), AFAR, Town & Country and The World’s 50 Best Discovery. The hotel proudly maintains Green Key certification for sustainable luxury.

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Maynooth, Ireland

Carton House, A Fairmont Managed Hotel

Once the home of Irish aristocrats, Carlton House makes you feel like royalty the second you step onto the 1,100-acre walled estate. Stay in the elegant garden wing or 18th-century manor house. Feast on 7-course dinners curated by Chef Charles Degrendele in the opulent Morrison Room. And follow in the footsteps of golfing greats on the hotel’s two championship courses, Montgomerie, with its challenging inland links, and O’Meara, which meanders through the property’s ancient woodlands.

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Dubai, United Arab Emirates

Delano Dubai

Delano Dubai brings the brand’s sophisticated, Philippe Starck-influenced stylings to Bluewaters, an urban island destination across from Dubai Marina. Boasting breathtaking views of the Arabian Gulf, this 251-room hotel’s interiors blur the lines between outdoor and indoor living; many suites feature private gardens and plunge pools. Indulge in your favorite spa treatment before relaxing on the private beach or by the seafront pool, reminiscent of ancient Roman baths. Signature restaurant Tutto Passa serves seafood and other Amalfi Coast favorites.

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Miami Beach, United States

Faena Miami Beach

While Faena Hotel Miami Beach is close to Miami's many attractions, it’s possible you'll never leave after experiencing its innovative ambience and entertainment. Central to Alan Faena’s visionary new beachfront neighborhood, the 180 room hotel offers art deco flair, two signature award-winning restaurants by celebrated chefs Paul Qui and Francis Mallmann, a private screening room, and a 150-seat theater offering a diverse lineup of live entertainment and original cabaret productions. The Tierra Santa spa provides ancient South American healing techniques and indigenous ingredients; the double-height hammam is especially impressive.

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Seoul, South Korea

Fairmont Ambassador Seoul

An architectural landmark overlooking the Han River, Fairmont Ambassador Seoul offers a refined blend of contemporary design, legendary Fairmont service, and a prime location in the heart of Yeouido. The hotel is located just steps from The Hyundai Seoul, one of the city’s most innovative luxury retail destinations, while convenient metro access allows guests to explore Seoul with ease. Elegantly designed guest rooms and suites feature sophisticated interiors and panoramic views of the Han River or Seoul skyline. Recognized with One MICHELIN Key by the Michelin Guide, the hotel stands among Seoul’s most distinctive luxury destinations.

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Austin, United States

Fairmont Austin

Experience the Live Music Capital of the World at Fairmont Austin – a resort-style retreat in the heart of downtown. Lay poolside at the largest hotel rooftop pool or visit the acclaimed Fairmont Spa Austin for personalized pampering alongside city views. For the ultimate getaway, choose a Fairmont Gold suite with elevated amenities, including Gold Lounge access. Plus, before heading out to a show, choose from one of the hotel’s six restaurants or bars, including fresh Italian dishes at Revue, and the esteemed Garrison, known for uniting global and local ingredients through fire and smoke to offer a uniquely Texas experience.

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Long Beach, United States

Fairmont Breakers Long Beach

An extensive $150 million renovation has restored the Fairmont Breakers Long Beach to its former glory. Rising 15 stories above Ocean Boulevard, this 1926 Spanish Renaissance landmark offers 185 rooms and 22 suites that blend historic charm with modern comforts. The legendary Sky Room returns with breathtaking harbor and downtown LA views, while Nettino serves authentic Italian home cooking. Unwind in the spa, take a dip in the rooftop pool, and sip elevated cocktails while soaking in the stunning skyline at Halo lounge. Alter Ego honors the hotel’s 1926 jazz tradition with live music nightly.

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Los Angeles, United States

Fairmont Century Plaza Los Angeles at Beverly Hills

Perfectly poised on the Avenue of the Stars in the heart of Los Angeles, just a short walk from Beverly Hills and mere steps from the renowned Westfield Century City, LA’s premier open-air shopping destination. Fairmont Century Plaza rolls out the red carpet for guests looking to live like a Hollywood A-Lister for a few nights. With 400 guestrooms and suites featuring private terraces, a 14,000 square-foot Forbes Five-Star Spa and French Brasserie, Lumière, and a heated rooftop pool, the Fairmont Century Plaza has all the amenities any VIP might want!

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